Connecting Rummler’s Performance Improvement to Leadership

“We spend too much of our time “fixing” people who are not broken, and not enough time fixing organization systems that are broken.”

— Rummler and Brache

This is an excerpt from Section II: Improving Performance with Systemic Thinking in Nine Practices of 21st Century Leadership: A Guide for Inspiring Creativity, Innovation, and Engagement. For this format, some minor editing was necessary.

In a Skillsoft live event, Marquet states that leadership isn’t about doing stuff; leadership is about getting people to think. Complementing this concept, the research findings of McKinsey & Company identify four key behaviors that are typically displayed by high-quality leadership teams and closely correlated with leadership success. The four key behaviors are

  • Solve problems effectively.
  • Seek different perspectives.
  • Operate with a strong results orientation.
  • Be supportive.

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Why Do Organizations Have Problems? Rummler Explains with 6 Fundamental Laws

Rummler’s Fundamental Laws of Organizational Systems

This is an excerpt from Chapter 5: Analyzing Like Detectives in Nine Practices of 21st Century Leadership: A Guide for Inspiring Creativity, Innovation, and Engagement. For this format, some minor editing was necessary.

In Improving Performance, Rummler and Brache describe six fundamental laws of organizational systems. These laws illustrate the need for systemic thinking.

Law 1: Understanding Performance Requires Documenting the Inputs, Processes, Outputs, and Customers That Constitute a Business

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Why Listening Is Undervalued, Underrated, and Challenging

This is an excerpt from Chapter 7: Facing the Unknown Like Lions in Nine Practices of 21st Century Leadership: A Guide for Inspiring Creativity, Innovation, and Engagement. For this format, some minor editing was necessary.

“I vowed to treat every encounter with every person on the ship as the most important thing at that moment.” — Michael Abrashoff

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3 Leadership Myths Rarely Discussed…If at All

You’ve seen the articles about leadership myths, but most seem well-known including:

  • Leaders are born, not made
  • Leaders need to be extroverts / charismatic / popular / outgoing …
  • You need authoritative role to lead (such as being a manager or executive)
  • Leaders are always right
  • Reading about leadership is enough to become a leader
  • Men make better leaders than women
  • Leaders solve problems that others can’t solve by followers

The myths below are different: few talk about them or even recognize that they exist.

Continue reading 3 Leadership Myths Rarely Discussed…If at All